Terms of Use
These terms govern your use of the Hearnote iOS app and related services (the “Service”). By downloading or using the app, you agree to them. How we handle personal data is described in our Privacy Policy.
1. The Service
Hearnote transcribes audio recordings, labels speakers, adds timestamps, creates AI summaries and key points, and lets you export text as TXT, SRT, VTT or PDF. Third-party AI providers are used for transcription and summaries.
2. Free use
Each device gets a one-time 30 minutes of free transcription, summaries included. It is granted once per device and is not renewed by deleting and reinstalling the app. Free use shows a small banner ad.
3. Pro subscription
- Pro is offered as a monthly or yearly subscription and includes up to 15 hours of transcription per month (fair use limit). Pro has no ads.
- Current prices are shown in the app and on the App Store before you buy. Payment is charged to your Apple ID account at confirmation of purchase.
- Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period; your account is charged for renewal within 24 hours before the period ends.
- You can manage and cancel your subscription on your iPhone in Settings → [your name] → Subscriptions. Cancellation takes effect at the end of the current period, and you keep Pro until then.
- Payments and refunds are handled by Apple. To request a refund, visit reportaproblem.apple.com.
4. Your responsibilities
- Permission to record: recording other people may require informing them or getting their consent under the laws that apply to you. You are responsible for having the rights and consent needed for anything you record or import.
- Don't use the Service for unlawful purposes, to infringe others' rights, or abusively (for example, attempts to get around quotas).
- Don't reverse engineer, copy or interfere with the app or the Service.
5. Your content
Your recordings, transcripts and summaries belong to you. You give us permission to process them only as needed to provide the Service (transcribe, summarise and deliver them to you). We don't use your content for anything else.
6. Machine-generated output
Transcripts and summaries are generated automatically and may contain errors, such as misheard words, wrong speaker labels or missing phrases. For important decisions (for example medical, legal or financial ones), check the text against the original recording.
7. Apple's Standard EULA
The app is licensed to you under Apple's Licensed Application End User License Agreement. These terms apply in addition to it. Apple is not responsible for maintaining or supporting the app.
8. Changes to the Service
We may change features, supported languages or providers to improve the Service. If a paid feature changes significantly to your disadvantage, we will tell you in advance.
9. Limitation of liability
The Service is provided “as is”. We can't guarantee it will be uninterrupted or error-free. To the fullest extent permitted by law, we are not liable for indirect damages, lost profits or lost data, and our total liability is limited to the amount you paid for the Service in the previous 12 months. Because recordings are stored on your device, we recommend exporting important ones as a backup.
Nothing in these terms limits rights you have under mandatory consumer protection law.
10. Governing law
These terms are governed by the laws of the Republic of Turkey. For consumer disputes, Turkish Consumer Arbitration Committees and Consumer Courts have jurisdiction within statutory limits. If you live in another country, the mandatory consumer rights of that country still apply to you.
11. Changes and contact
We may update these terms; the effective date is shown at the top. Continuing to use the Service after an update means you accept the new terms. Questions: destek@gethearnote.com.